Terms of Use/Data Protection Policy

By accessing the website of Kuoni Travel Holding Ltd (the “Website”) the user accepts the Terms of Use set out herein. Throughout these Terms of Use the term “Kuoni” refers to Kuoni Travel Holding Ltd. and “Kuoni Group” refers to Kuoni and all companies worldwide directly or indirectly controlled by Kuoni. Any special agreements with respect to individual services or products provided by Kuoni other companies belonging to the Kuoni Group shall be complementary to these Terms of Use. In the event of any conflict the provisions contained in any such special agreement shall prevail.

1. Limitation of Liability

Kuoni disclaims, without limitation, all liability for any loss of profits and for any direct, indirect, special, consequential or punitive damages, costs, losses or liabilities whatsoever arising out of the access to and use of (including inability to use) the Website. The information published on the Website is subject to change without notice and Kuoni makes not representation (neither express nor implied) that the information is accurate, up to date or complete. In particular, Kuoni shall have no responsibility to update, revise or remove any outdated information from the Website or to mark it as being outdated.

2. Disclaimer regarding forward looking statements

The Website or any documents provided on the Website may contain statements that constitute forward-looking statements, which may include, without limitation, statements relating to Kuoni’s financial condition, results of operations, business and certain of Kuoni’s strategic plans and objectives.

Because these forward-looking statements are subject to risks and uncertainties, actual future results may differ materially from those expressed in or implied by the statements. Many of these risks and uncertainties relate to factors which are beyond Kuoni’s ability to control or estimate precisely, such as future market conditions, currency fluctuations, the behaviour of other market participants, the actions of governmental regulators and other risk factors detailed in Kuoni’s past and future filings and reports, including media releases, reports and other information posted on the Website or in other form.

Users are cautioned not to put undue reliance on forward-looking statements, which speak only of the date of this communication. Kuoni disclaims any intention or obligation to update and revise any forward-looking statements, whether as a result of new information, future events or otherwise.

3. Links to other websites

Links on the Website may lead to third-party websites, which are beyond Kuoni’s control. Accordingly, Kuoni does not accept any responsibility for the accuracy, completeness and legality of such third-party websites.

4. Intellectual Property rights

The entire content of the Website is subject to copyright with all rights reserved. The trademarks displayed on the Website belong to Kuoni. Nothing contained on the Website should be construed as granting any license or right to use any of such trademarks or other intellectual property (such as photographs etc.).

5. Data Protection

5.1 Collecting Information

(a) Website Data When the Website is accessed, various data is automatically collected from the computer’s log files. Kuoni distinguishes between master data (e.g. IP address, date and time of access, etc.) and transaction data (e.g. name of file accessed, click path, etc.). Such data is analysed in anonymized form for statistical purposes, for example to see how many times the portal is accessed in one day.

Furthermore, all the data sent by the User (e.g. name, search data, booking requests, form data, etc.) is stored, even if it is not part of a completed transaction (e.g. an order). Such data is deleted after a maximum of 30 days.

(b) Cookies Kuoni, like most internet services, may use cookies to make the Website easier for Users to use. Cookies are a component of the browser software and save information on the computer of the User about his/her use of the Website. This lets Kuoni recognise the computer of the User as one on which has already used the Website.

Most browsers accept cookies automatically. However, the User can change the browser settings so that cookies are not accepted or only accepted with his/her approval. The Website can also be used without cookies, but it is easier to use if cookies are switched on. Users can delete all the cookies from their hard disk at any time, or deactivate them in their browser settings to prevent the data about your use of the Website being transmitted to Google.

(c) Google Analytics data The Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics also uses cookies. Anonymous data (including the Users IP address) about the use of the Website is transmitted to and stored on a Google server. Google uses this information to prepare reports for Kuoni about website activity. By using the Website, the User consents to Google processing the data recorded about him/her. More about how Google Analytics protects data at:http://www.google.com/intl/de_ALL/privacy.html.

5.2 Third Parties

In compliance with data protection laws, the Users data may be passed on to third parties that process this data on behalf of Kuoni or other companies of the Kuoni Group. This may involve transferring the data abroad.

The Users data may be passed on within the Kuoni Group and used by the other companies of the Kuoni to the same extent as Kuoni is entitled to use it. It is treated confidentially and not made accessible to other third parties unless this is required by the applicable law and especially by the responsible authorities, or if this becomes necessary to protect or enforce the legitimate interests of Kuoni or other companies of the Kuoni Group.

5.3 Usind the Data

The collected data is treated in good faith and used by the Kuoni Group to carry out business transaction, to improve the functions on the Website, to offer competitive services, and for purposes of analysis, marketing and consultancy.

In particular, the Users data may be used to offer the User a personalised service and to facilitate optimum use of the Website. In addition, Kuoni may send the User offers and information that are of personal interest to the User (though the User can tell Kuoni at any time that he/she does not or no longer want to receive information).

5.4 Personality Profile

Kuoni draws the Users attention to the fact that the consolidation of collected data may constitute a “personality profile” (depending on the type and amount of data available). A personality profile is created when a collection of data enables significant aspects of the Users personality to be evaluated. Kuoni is the owner of the collected data and may pass this data on to third parties that process it on behalf of Kuoni or other companies of the Kuoni Group. This may involve transferring the data abroad.

6. Modifications of these termes of use

Kuoni reserves the right to revise these Terms of Use at any time. The user is responsible for regularly reviewing these Terms of Use. Continued use of the Website following any such changes shall constitute the user’s acceptance of such changes.

© Copyright by Kuoni Travel Management Ltd, 2016 – all rights reserved.